• Priority entry
• Timed entry to Pena Palace
• Access to Pena Park

• Not recommended for wheelchair users, those with limited mobility, or strollers

• Full refund if closed due to fire risks
• Arrive at least 1 hour before your reserved timeslot to enter the castle; latecomers will not be admitted
• Parking at Pena Palace is very limited; public transport is advised
• Dogs are not permitted in the palace or park, except for guide dogs

Getting there

From Lisbon

Take the train from Rossio Station (40 min)

From Sintra Station

• Walk or bike: 3km (45 min to 1 hr) from Sintra, mostly uphill terrain
• Taxi or tuk tuk: Available for hire at Sintra Station and at the entrance of Pena Palace
• Bus: Take line 434

• In Sintra, arrange transport from the city to Pena Palace (tuk tuk, taxi, bus, or car)
• When you get to the castle complex entry, find the line for pre-booked tickets; a staff member will escort you to the priority entrance
• Then, walk another 10 min uphill to the palace entry (or take the shuttle, arrives every 15 min, €3)
• The time indicated on the ticket corresponds to the timed entry to the palace (not entry into the park)
• At the palace entry, show your smartphone ticket to the staff; latecomers will not be admitted
• Inside the palace, flash photography and tripods are not allowed
• You can access the park at any time during your visit

Choose your access shift when booking.

The venue does not accept cancellations