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🧾 Legal Notice

Ownership and Legal Information (LSSI)

The identifying details of the owner, holder, and person responsible for satoorday.com (hereinafter, Website) are as follows:

OCIOTUR DIGITAL, SL (hereinafter, "The Owner")
Barcelona, Spain
NIF: B66529900
Registered in the Mercantile Registry of Barcelona Volume 44803, Folio 215 and holder of the Website.
Email address: [email protected]

We are Official Distributors of all the products we sell and suppliers that we offer for sale.

These terms of use establish the terms by which The Owner offers access to the Website and the information in accordance with the Law on Services of the Information Society and Electronic Commerce.

1. Ticket Sales and Reservations Conditions

IT IS ESSENTIAL TO PRESENT THE TICKET FOR ACCESS TO THE VENUE AS WELL AS THE NECESSARY DOCUMENTATION TO PROVE CHILDREN'S AGE, DISABILITY, STUDENT CARD, ETC...

In addition to the conditions detailed here, each product may have specific conditions that are indicated at the time of purchase and also apply.

  1. The tickets, voucher or PDF voucher with the QR code or control barcode, (hereinafter "tickets"), are the only document you need at the end of the purchase and to present at the venue. They can only be presented directly from a mobile if indicated in the specific conditions of the product and on the ticket or voucher.
  2. Any crumpled, torn, or counterfeit-looking ticket will authorize the venue employees to deny its holder access to the venue or activity. The Venue Organization is not responsible for tickets not purchased from The Owner or other official points of sale.
  3. The organizer or venue reserves the right of admission according to its access policies and rules.
  4. The ticket buyer or the person to whom it is nominated assumes all responsibility if the ticket is presented in duplicate, photocopied, or falsified, losing all rights granted by it to access.
  5. The Owner strives to communicate the exchange, cancellation, or refund conditions of each venue or provider during the purchase process. If nothing is specified, the purchase cannot be modified, changed in date, or canceled. The user cannot claim a refund of the ticket price once the purchase is made.
  6. An Identity Document may be required by the organizer at the venue access to verify the validity of the ticket to prevent fraudulent use.
  7. The Owner is not responsible for possible causes that the venue's opening is canceled on a specific day. The Venue Organizer would proceed to change or refund depending on what they decide at the same place.
  8. The user is guaranteed receipt of the tickets through automatic email and download button on the confirmation page (when possible) and from their user panel. In some venues, it is instantaneous, and in others, it may take a few hours for the tickets to arrive after the instant reservation confirmation. The Owner makes all reasonable efforts to inform during the purchase process about how the electronic ticket delivery time will be at all times.
  9. The user is obliged to present themselves at the ticket office or access turnstiles on the day specified in the purchase process.
  10. The Owner is not responsible for the user not finding or not receiving the confirmation email with the PDF tickets of the order due to not providing the correct email address, not checking all folders including spam, or having a full inbox.
  11. The Owner will make every effort to resend the tickets to the user if requested, as soon as possible.
  12. Keep your tickets at all times during your visit day(s).
  13. No other document will be valid for access except the purchased PDF tickets or vouchers. Bank receipts, confirmation emails, etc., are not valid.
  14. If the voucher/reservation voucher needs to be exchanged, it must be done at the venue's exchange point. This exchange point is specified on the same voucher.
  15. The final prices shown on the screen include VAT and any other applicable taxes or fees. Prices may vary at any time at the sole discretion.
  16. The Owner reserves the right to cancel any operation carried out by users during the purchase process or even once completed, when there are doubts about the veracity of the provided information.
  17. No ticket is cumulative with other promotions or price reductions unless otherwise indicated.
  18. Any copy or manipulation will be blocked by the system and consequently may be prosecuted by current legislation. SALE IS PROHIBITED.
  19. Any user customer of The Owner, for any query, can contact via email 24 hours a day, 365 days a year to be attended to as soon as possible or via My Purchases or via Chat.

By making any purchase and clicking to submit the data, the user declares to have read and expressly accepted the legal purchase conditions and gives their unequivocal and express consent to the processing of their personal data in accordance with the informed purposes and services provided by The Owner.

2. Technological Declaration

This web platform has been created to work and display optimally in all modern web browsers that comply with the latest standards. We establish as an exception those browsers that do not fully support the web standards set internationally by the W3C (www.w3c.org). Among them: Internet Explorer 7 or lower, Opera Mini, Beta versions, etc...

3. Terms

The use of this website attributes the condition of user of the website (hereinafter "user") and implies the full and unreserved acceptance of each and every one of the provisions included in these terms of service, in the version published by The Owner at the time the user accesses the website.

The website of The Owner can be freely visited by users, except for those areas reserved for registered users and partners of The Owner.

The user agrees to use the website, its contents, and services, in accordance with the law, these terms of service, with the particular conditions of certain services, and with other notices, regulations of use, and instructions made known to the user. To this end, the user must refrain from using any of the services for illicit purposes or effects, prohibited, harmful to the rights and interests of third parties.

All terms not expressly stated in these terms of use are excluded except those that cannot be excluded by law.

4. Disclaimer of Content

The Owner cannot guarantee the absence of errors in accessing the website, in its contents, or that these are duly updated, although it will invest the necessary efforts to avoid and correct them as soon as possible whenever they are indicated.

The Owner is not responsible in any case for the contents, information, or images. Nor for damages that may arise from unauthorized third parties' knowledge of the users' data and the use they make of the website through this data, notwithstanding the provisions of the current regulations.

The Owner is not responsible for the information, photographs, videos, opinions, prices, texts, and concepts that are issued, published, or distributed through the website, any other interconnected website accessed through The Owner's website, or any of the services linked or related on this interconnected web page.

The Owner does not moderate user-generated content except for content that other users have explicitly indicated as illegal or outside our legal terms. In this case, the content is moderated as soon as possible.

The Owner is not responsible for the content appearing on third-party banners, buttons, and other advertising elements included.

5. Disclaimer for the Use or Operation of the Website

The responsibility for the use of the information contained on the website lies with the user. The Owner is free of any responsibility for damages of any nature that may arise from access, capture, and use by third parties of the information contained on the website, as well as the opinions provided by its users.

The user is the sole and exclusive responsible for the identification and access keys to the services and contents of this website consisting of the username/client and their access key. The Owner is not responsible for the misuse of the identification and access keys of the users nor for the consequences of any nature derived from their misuse by users, their loss, nor their misuse by unauthorized third parties.

The Owner provides its services and contents continuously with all the technical means at its disposal to carry out this provision satisfactorily. The Owner is not responsible for damages and losses of any nature that may arise from the availability and technical continuity of the website's operation. In any case, The Owner will carry out all necessary actions to restore its services in case of technical problems.

You release The Owner from all liability concerning all expenses, claims, demands, liabilities, expenses, damages, and losses caused by the use of the information for any purpose.

Under no circumstances are we liable (whether contractually, extra-contractually, or otherwise) for any consequential, incidental, or indirect loss or damage, including loss of profit that may arise under these terms of use.

6. No Warranties

We do not guarantee: the accuracy, quality, completeness, or reliability of the website, the information, and any third-party offer;

We do not guarantee: that the website and information are error-free, virus-free, uninterrupted; nor free from unauthorized use or hackers.

7. Verification of Information and Assumption of Risks

You must verify the accuracy of the information before accepting or using a third-party offer.

You assume all risks related to: a) the use of the website and its information; and b) the acceptance and use of third-party offers.

8. Property Rights and Licenses

The contents and graphic elements that are part of the website disseminated through it are the property of their authors, considered as protected works in accordance with Royal Legislative Decree 1/1996, of April 12, which approves the revised text of the Intellectual Property Law, being equally applicable the international treaties signed in this matter. The entire website is under the Spanish Creative Commons license, which can be consulted at the bottom of each page.

Only the reproduction of the contents of The Owner's website is authorized, provided that the source is mentioned as the author's name in an agreed and adequate manner, and not in any other way unless otherwise indicated. In cases where prior authorization is required for the reproduction or use of text or multimedia data (sounds, images, programs, ...), this will nullify the general authorization previously cited and the possible use restrictions will be clearly indicated.

The extraction of elements from the website causing harm to The Owner is NOT authorized under any circumstances in accordance with the current provisions. Nor their use for Artificial Intelligence tools.

The trademarks, distinctive signs, logos, and in general the distinctive symbols of any nature that appear on The Owner's website are the property of The Owner and are protected by the current applicable legislation likewise applies to trademarks, images, and logos of venues or activities belonging to their respective societies of the venues and organizers and can be used in good faith and without prejudice. The avatars of users and groups, photographs, videos, ratings, comments, and opinions appearing on the website belong to their respective owners and are also required to use the licenses under the same conditions that were kindly agreed with these terms of use or with The Owner.

9. Account Inactivity

After an extended period where a user has not used their account, The Owner reserves the right to disable or delete the account. If an account has been deactivated due to inactivity, the username associated with this account may be used by another user without prior notice.

10. Privacy

The privacy policy and cookies policy are available in the corresponding section and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR) and Law 34/2002, of July 11, on services of the information society and electronic commerce. This privacy and cookies policy is incorporated into these Legal Terms of Service.

11. Duration

The Owner will have the right to unilaterally modify the terms and conditions stipulated here, totally or partially. The temporal validity of these terms coincides with the time of publication on this site, until it is modified totally or partially by The Owner.

The Owner may terminate, suspend or interrupt unilaterally, the operation of this website, without possibility of claiming any compensation from the user.

12. Legislation and Jurisdiction

The user and The Owner submit, expressly waiving their own jurisdiction and domicile, to the exclusive jurisdiction of the Courts and Tribunals of Barcelona, being applicable at all times the Spanish legislation.

These terms were originally drafted in Spanish, being that version the only valid one in legal terms. Any translation will be considered as indicative regarding the original text.