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Cancellation or change policy:

The venue does NOT allow changes or cancellations

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The venue does not allow changes or cancellations. Once the ticket is purchased, neither the date nor the time will be allowed to be changed. *- Once entry has been validated at an access control point, it will not be possible to leave the museum and re-enter. *- To benefit from the established discounts, the corresponding supporting documentation must be presented, which will be subject to validation by control personnel. *- The right of admission is reserved. *- Route adapted for people with mobility difficulties. *- The visit begins at the visitor service center (ticket office). In this building you can validate your entry and they will give you the audio guide to start the visit. *- Some type of document is required as a deposit for the delivery of the audio guide *- The user is responsible for the proper use of the audio guide as well as for delivering it to reception no later than 10 minutes before closing time. *- At all times maintain appropriate and respectful behavior with the heritage that is going to be visited. *- During the visit to the Crypt, maintain behavior appropriate to a space of Catholic religious worship. *- Inside the Crypt and the interpretation center, the consumption of food, drink or tobacco is not permitted, nor is the entry of animals. *- Taking photographs is allowed, as long as it is not during religious services and that they are for strictly personal use. For commercial photographs, a permit must be requested from the Colonia Güell Consortium. *- During the tour of Colonia Güell, keep in mind that it is a public road and you visit under your own responsibility, always complying with the basic rules of civility. *- Minors must enter the Crypt and the Interpretation Center always accompanied by an adult. *- Keep your ticket throughout the visit and if you need help, ask the staff at the Crypt door or at the interpretation center

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Colonia Güell

Santa Coloma de Cervelló (Spain)

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