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Cancellation or change policy:
The site allows changes and cancellations up to 24 h before the visit.
Infants (0-1) join for free, please select a free ticket for them.
- Mandatory security checks in place
- No large bags
- Access to the Cathedral may be restricted due to religious festivities
- Wheelchairs, strollers & baby carriers can't be accommodated
- Photography is permitted throughout the visit
- Shoulders and knees must be covered
- Please note that backpacks are not allowed inside the Duomo due to security and space constraints. If you bring a backpack, you may miss the tour as there are no storage facilities available.
- For help finding the meeting point or other urgent issues, please phone +39 06 8336 0561
Including:
- Entry ticket to the Cathedral
- Entry ticket to the Museum of Misericordia
- Guided tour of Cathedral
- Headset to hear the guide
Not included:
- Access to the Giotto Bell-Tower
- Access to the Brunelleschi dome
- Access to Santa Reparata
- Show your smartphone ticket to the guide at the meeting point, in front of Museo della Misericordia
- The guide will be holding a sign of the tour- Your representative will be waiting for you on top of the steps next to the Museum entrance, in front of Giotto’s bell tower, holding a ‘Florence Duomo Guided Tour – City Wonders & AFTOURS sign.
- Please check in at least 15 minutes before your selected timeslot
- You will be able to access the Museo della Misericordia independently after the tour by showing the sticker you will receive at the check-in
Choose your access shift when booking.